ENTERPRISE LEVEL EXPERTISE

LTI has extensive experience supporting global Windows server environments ranging from Stand Alone Domains to Multi-Forest Active Directory (AD) Domains, serving over 60,000 users throughout the world. We support large-scale datacenter environments, as well as global networks of remotely connected sites. Our AD support model provides diverse business solutions from overall server and user management to security enhancement management of end user computers via Organizational Units (OUs) and Group Policy Objects (GPOs).

QUALITY FOCUS

LTI’s Six Sigma and ITIL focus provides our clients with maximum server availability. Our goal is zero unplanned outages. Equally important to us is our commitment to client data protection, backup management, capacity planning and management, anti-virus management, security patching management and providing proactive solutions to meet future client growth and business needs. LTI offers a 7X24 support model and maintains a proactive approach to operational support. In doing so, we are able to not only avoid costly downtime, but also protect our clients’ systems and safeguard their data. Our philosophy is to help ensure our clients are successful. We don’t just provide a service. We continually review our clients’ environments to identify trends requiring attention or potential areas for improvement.

BRINGING YOUR SERVER ENVIRONMENT UP TO SPEED

Many customers have called upon LTI when they find their server environment has grown outdated or become too costly to maintain. Our team of experts can provide a complete engineering review, recommending solutions including, but not limited to:

• Technology Refresh
• Server Consolidation
• Server Virtualization
• Server Segregation
• High Availability Failover

Once the review is complete and the business options are presented, we can also provide the Design, Implementation, and/or Operational Support for any or all of the options selected.

AROUND THE CLOCK SERVICE AND SUPPORT

LTI provides services across the complete Design, Build and Run lifecycle. Our Windows experts are deployed throughout the U.S. and Europe providing a full complement of 24x7x365 services such as:

• Engineering and Design including standardized server build documents
• Creation of server images
• Monitoring of servers
• Monthly installation of Microsoft Security Updates
• Anti-virus scanning of servers
• Disaster Recovery (DR) testing and implementation
• DR rebuilds and restoration of all data

PLATFORMS

Some of the many platforms supported include:

• Microsoft Windows
  • Stand Alone / Cluster / Terminal Servers
• Citrix
  • Stand Alone or Farms
• VMWare
  • Virtual Centers / ESX Hosts / Virtual Servers
• Microsoft Exchange
• SQL Server